poniedziałek, marca 10, 2008

What Do You Mean When You Say "Usability"?

Usability and e-learning seem a natural fit... If you are using the term interchangeably with "assessment"—whether by students or experts or perhaps yourself as the surrogate student and actual expert—then you are using it to mean something less than it should. If you think of usability as meaning quality, particularly as it refers to the quality of the content, you're addressing an important criterion of usability, but you are not getting at the crux of the matter. Likewise, if you equate usability with validation, particularly as it refers to the functionality of the learning management system (LMS), then you are again restricting usability to something that can be checked, confirmed, and certified as usable, but you are not getting at the true meaning of usability.

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